Important Note: This Privacy Policy explains how Poster303 handles your personal information. By registering for or using the Poster303 platform, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.
Poster303 ("we", "the platform") takes the privacy of Malaysian players seriously. This Privacy Policy clearly explains what information we collect, how we use it, who we share it with, and how you can manage your own data.
This policy applies to all users of the Poster303 platform, accessible via the website poster303.best, including all sports betting, Live Casino, table games, baccarat, online slots, and all other related services we offer to Malaysian players.
We built Poster303 with a privacy-by-design mindset — meaning data protection is considered from the ground up in every technical decision we make, not bolted on as an afterthought. This means you do not have to rely solely on a written policy to trust that your data is safe — it is protected by the system architecture itself.
This Privacy Policy forms part of your overall agreement with Poster303. It should be read together with Terms & Conditions ours.
Poster303 collects personal data through several methods depending on how you interact with our platform.
Data You Provide Directly:
- Full name as per your Malaysian identity card (MyKad) or passport
- An active Malaysian mobile number
- A valid email address
- Date of birth for age verification (18 and above)
- Payment method details — Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX account numbers, or Malaysian bank accounts (Maybank, CIMB, etc.)
- Identity documents when requested for identity verification
Automatically Collected Data:
- Your device's IP address
- Browser type and operating system
- Pages visited and time of visit
- Betting records and game history
- Deposit and withdrawal transaction logs in MYR
- Login session data including time, device and location
Data from Third Parties: In certain situations, we may receive information about you from payment service providers such as Touch 'n Go or FPX for the purpose of verifying financial transactions. This data is used solely to process your transactions and is not retained any longer than necessary.
Poster303 will never ask for sensitive information such as your full password, PIN, or credit card details via email, SMS or live chat. Any such request is fraudulent — please report it to our team immediately.
Poster303 uses your personal data on a lawful legal basis and only for specific purposes. Below is how we use the information you provide:
Account Management and Verification: Your name, phone number, email, and date of birth are used to create and manage your account on Poster303, verify age eligibility (18 and above), and allow you to log in securely using two-factor authentication (2FA).
Transaction Processing: Your payment information is used to process deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX, and to process winnings withdrawals to the payment method registered under your name. All transactions are conducted in Malaysian Ringgit (MYR).
Customer Support: When you contact the Poster303 support team via live chat or email at support@poster303.best, a record of the interaction is kept so we can provide better and more consistent service over time.
Security & Fraud Prevention: Login data, IP addresses, and transaction records are used to detect suspicious activity, prevent unauthorized access, and protect your account from fraud. This includes monitoring for multi-accounting or system manipulation.
Legal Compliance: In certain situations, we are legally required to retain records of financial transactions and player identification information for a specified period in order to meet the compliance obligations imposed on online betting platforms.
Platform Improvements: Anonymized usage data helps us understand which features are used most frequently, identify technical issues, and make better design decisions for the Malaysian player experience. This data contains no information that could personally identify you.
Poster303 does not use your data to make automated decisions that significantly affect you (such as automatically rejecting a withdrawal) without human review. Every important decision involves a trained staff member.
Poster303 does not sell, rent or transfer your personal data to any third party for marketing purposes. However, there are limited situations where we need to share information with other parties:
Payment Service Providers: To process your deposits and withdrawals, we need to share the necessary transaction information with your chosen payment provider — such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or Malaysian banks via FPX. This sharing is technically required to complete the transaction and is limited to the minimum information necessary.
Game Software Providers: For certain casino and slot games developed by third parties, your game data may be processed by the respective software provider. All providers working with Poster303 are bound by strict data protection agreements and may only use your data for technical purposes directly related to gameplay.
Legal Authorities: Poster303 may be required to disclose your information to the relevant authorities when mandated by law or a valid court order. In such cases, we will only disclose the information specifically required by that request.
Business Transfers: In the event that Poster303 is involved in a merger, acquisition, or asset sale, player information may be transferred as part of that transaction. In such circumstances, you will be notified via a clear notice before your data is transferred, and a new privacy policy will apply.
Poster303 does not share your data with third-party advertising networks, data brokers, or social media platforms for targeted marketing purposes. We do not sell your behavioural profile to anyone.
The Poster303 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
- Essential Cookies — required for the platform's core functions, such as maintaining your login session and processing transactions. These cookies cannot be disabled.
- Performance Cookies — collecting information on how you use the platform (pages visited, time spent) to help us improve our services. All data is collected anonymously.
- Functional Cookies — saves your preferences such as language (Bahasa Melayu) and display settings so you don't have to reconfigure them each time.
You can manage and delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the Poster303 platform to stop working correctly, including login and transaction processing.
Poster303 does not use third-party cookies for targeted advertising or cross-site tracking. Our cookies operate exclusively within the poster303.best domain.
Poster303 makes serious investments in security infrastructure to protect your personal data. The technical security measures we have in place include:
- 256-bit SSL Encryption for all data in transit between your device and our servers
- Encryption of sensitive data within the database — passwords are stored in hashed form using modern algorithms and cannot be viewed in their original form by anyone, including Poster303 staff
- Two-factor authentication (2FA) for all logins from a new device
- 24/7 security monitoring to detect unauthorised access attempts
- Internal access controls strictly enforced — only authorised staff can access player data, and all access is logged and audited
- Regular security testing by our internal security team and independent audits
While we take every reasonable step to protect your data, no system can guarantee absolute security. We encourage you to do your part by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
In the event of a data security breach that affects your personal information, Poster303 will notify you via email or an on-platform notice within a reasonable timeframe after we become aware of the incident, in accordance with our obligations under applicable data protection laws.
Poster303 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required under applicable Malaysian law.
General Retention Period:
- Active account data — retained for as long as your Poster303 account remains active
- Financial transaction records — retained for the minimum period required by financial compliance obligations (typically 5 to 7 years)
- Customer support logs — retained for 2 years from the date of last interaction
- Login and security data — retained for 12 months for fraud detection purposes
- Marketing data — retained until you withdraw your consent
When data is no longer needed and there is no legal obligation to retain it, Poster303 will securely delete or anonymize it using methods that ensure it cannot be recovered.
If you voluntarily close your Poster303 account, your basic account data will be retained for the period required by legal compliance obligations before being permanently deleted. Financial transaction records may need to be kept for longer in accordance with applicable laws.
As a Malaysian player on Poster303, you have certain rights regarding your personal data. Below are your key rights and how to exercise them:
- Right of Access — you may request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days.
- Right to Rectification — if you find that the data we hold about you is inaccurate or incomplete, you may request a correction. Any incorrect data will be updated within 7 business days.
- Right to Erasure — in certain circumstances, you may request that we delete your personal data. However, this right may be limited by legal obligations that require us to retain certain records.
- Right to Restrict Processing — you may ask us to restrict how we process your data in certain situations, such as while you are disputing the accuracy of that data.
- Right to Withdraw Consent — for processing based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
- Right to Lodge a Complaint — if you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
To exercise any of the rights above, contact the Poster303 privacy team by email at support@poster303.best or via live chat on the platform. Please include your full name and account number along with a clear description of the action you are requesting. We will respond within 14 business days.
Exercising your privacy rights will not affect the service you receive from Poster303 or result in any negative action against your account, unless the deletion of data makes it technically impossible to continue managing the account.
The Poster303 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
All account registrations require date of birth verification, and users must confirm that they are 18 years of age or older. Poster303 reserves the right to request proof of age in the form of an official document such as a MyKad or passport at any time.
Should we discover that we have collected personal data from an individual under the age of 18 without proper verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their minor child has registered at Poster303 should contact us immediately at support@poster303.best.
If you suspect that someone under the age of 18 is using this platform, please report it to the Poster303 support team immediately. We will investigate and take appropriate action.
Poster303 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. We will notify you of any significant changes through:
- An email notice to your registered address at least 7 days before the amendment takes effect
- A clear notice on the Poster303 platform homepage
- Update the "Last updated" date at the top of this page
Your continued use of the Poster303 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding privacy and data protection at Poster303, please reach out to us through the following channels:
- Live Chat: Available 24/7 on the Poster303 platform — average response time under 3 minutes
- Email: support@poster303.best — for detailed privacy requests
- Language: All communications are handled in Bahasa Melayu
This Privacy Policy was last updated in 2026. Please check this page periodically to ensure you are always on the latest version.